Network Status News & Information

Update on progress:

The initial maintenance window of approximately 24 hours has now been exceeded. Due to the scope of the security response and the need to ensure each account is restored safely and completely, the process is taking longer than originally anticipated.

At this time, services are being restored progressively as migrations and verification checks are completed. While we are unable to provide a confirmed restoration time per server or account, please be assured that all systems remain under active attention and progress is ongoing.

Current impact:

• Affected servers remain temporarily offline or partially available
• Hosted websites, email, and related services may still be unavailable
• Account passwords are being reset as a precaution
• Accounts continue to be migrated to a clean, secured environment

Actions in progress:

• Continued migration of accounts to secure infrastructure
• Verification of file integrity, permissions, and configurations
• Application of all relevant security patches
• Ongoing investigation and monitoring

This action remains precautionary and is being handled with a focus on security and data integrity rather than expedited restoration.

We understand the continued disruption this is causing and sincerely apologise. We appreciate your patience and will continue to provide updates as meaningful progress is made.

HOSTAFRICA SUPPORT

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Dear Valued Client,

We are writing to advise you of urgent maintenance currently affecting one of our shared hosting servers.

Following a recently disclosed cPanel security vulnerability, CVE-2026-41940, we identified indicators that required immediate precautionary action. While a compromise has not been definitively confirmed, we have temporarily isolated the affected server to protect client data and service integrity.
( more information on https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026 )

As part of this response, affected services identified will remain temporarily unavailable while accounts are migrated to a newly provisioned and secured server environment.

Current impact:

• The affected server is to be temporarily offline

• Hosted websites, email, and related services on this server may be unavailable

• Account passwords will be reset as a precaution

• Accounts are being migrated to a clean, secured environment

• Estimated maintenance window: approximately 24 hours

Actions being taken:

• Isolation of the affected environment

• Application of all relevant security patches

• Migration of accounts to a secure replacement server

• Forced credential resets

• Ongoing investigation and monitoring

This action is precautionary and is being taken to ensure the security and integrity of hosted services.
Further updates will be provided as the migration progresses and services are restored.

We sincerely apologise for the disruption and appreciate your patience while we complete this urgent security maintenance.

HOSTAFRICA Support

Update on progress:

The initial maintenance window of approximately 24 hours has now been exceeded. Due to the scope of the security response and the need to ensure each account is restored safely and completely, the process is taking longer than originally anticipated.

At this time, services are being restored progressively as migrations and verification checks are completed. While we are unable to provide a confirmed restoration time per server or account, please be assured that all systems remain under active attention and progress is ongoing.

Current impact:

• Affected servers remain temporarily offline or partially available
• Hosted websites, email, and related services may still be unavailable
• Account passwords are being reset as a precaution
• Accounts continue to be migrated to a clean, secured environment

Actions in progress:

• Continued migration of accounts to secure infrastructure
• Verification of file integrity, permissions, and configurations
• Application of all relevant security patches
• Ongoing investigation and monitoring

This action remains precautionary and is being handled with a focus on security and data integrity rather than expedited restoration.

We understand the continued disruption this is causing and sincerely apologise. We appreciate your patience and will continue to provide updates as meaningful progress is made.

HOSTAFRICA SUPPORT

---

Dear Valued Client,

We are writing to advise you of urgent maintenance currently affecting one of our shared hosting servers.

Following a recently disclosed cPanel security vulnerability, CVE-2026-41940, we identified indicators that required immediate precautionary action. While a compromise has not been definitively confirmed, we have temporarily isolated the affected server to protect client data and service integrity.
( more information on https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026 )

As part of this response, affected services identified will remain temporarily unavailable while accounts are migrated to a newly provisioned and secured server environment.

Current impact:

• The affected server is to be temporarily offline

• Hosted websites, email, and related services on this server may be unavailable

• Account passwords will be reset as a precaution

• Accounts are being migrated to a clean, secured environment

• Estimated maintenance window: approximately 24 hours

Actions being taken:

• Isolation of the affected environment

• Application of all relevant security patches

• Migration of accounts to a secure replacement server

• Forced credential resets

• Ongoing investigation and monitoring

This action is precautionary and is being taken to ensure the security and integrity of hosted services.
Further updates will be provided as the migration progresses and services are restored.

We sincerely apologise for the disruption and appreciate your patience while we complete this urgent security maintenance.

HOSTAFRICA Support

Update on progress:

The initial maintenance window of approximately 24 hours has now been exceeded. Due to the scope of the security response and the need to ensure each account is restored safely and completely, the process is taking longer than originally anticipated.

At this time, services are being restored progressively as migrations and verification checks are completed. While we are unable to provide a confirmed restoration time per server or account, please be assured that all systems remain under active attention and progress is ongoing.

Current impact:

• Affected servers remain temporarily offline or partially available
• Hosted websites, email, and related services may still be unavailable
• Account passwords are being reset as a precaution
• Accounts continue to be migrated to a clean, secured environment

Actions in progress:

• Continued migration of accounts to secure infrastructure
• Verification of file integrity, permissions, and configurations
• Application of all relevant security patches
• Ongoing investigation and monitoring

This action remains precautionary and is being handled with a focus on security and data integrity rather than expedited restoration.

We understand the continued disruption this is causing and sincerely apologise. We appreciate your patience and will continue to provide updates as meaningful progress is made.

HOSTAFRICA SUPPORT

---

Dear Valued Client,

We are writing to advise you of urgent maintenance currently affecting one of our shared hosting servers.

Following a recently disclosed cPanel security vulnerability, CVE-2026-41940, we identified indicators that required immediate precautionary action. While a compromise has not been definitively confirmed, we have temporarily isolated the affected server to protect client data and service integrity.
( more information on https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026 )

As part of this response, affected services identified will remain temporarily unavailable while accounts are migrated to a newly provisioned and secured server environment.

Current impact:

• The affected server is to be temporarily offline

• Hosted websites, email, and related services on this server may be unavailable

• Account passwords will be reset as a precaution

• Accounts are being migrated to a clean, secured environment

• Estimated maintenance window: approximately 24 hours

Actions being taken:

• Isolation of the affected environment

• Application of all relevant security patches

• Migration of accounts to a secure replacement server

• Forced credential resets

• Ongoing investigation and monitoring

This action is precautionary and is being taken to ensure the security and integrity of hosted services.
Further updates will be provided as the migration progresses and services are restored.

We sincerely apologise for the disruption and appreciate your patience while we complete this urgent security maintenance.

HOSTAFRICA Support