Knowledgebase

Important Note

You cannot use an addon domain in cPanel if it is not registered. An addon domain is essentially a separate domain that you add to your existing hosting account, and it needs to be a registered and valid domain to function properly.

Introduction

Addon domains are additional domains that you can host within your existing cPanel account. This feature allows you to manage multiple websites without needing to purchase separate hosting plans for each. This article will guide you through the updated process of adding an addon domain in cPanel, specifically using the Jupiter theme.

Note: The steps outlined are current as of the last update on January 25, 2023. The interface or steps may change due to future updates to cPanel.

Prerequisites

• A cPanel hosting account
• A registered domain name to be added as an addon domain
• DNS settings pointing to your hosting server
• Access to your cPanel dashboard

Step-by-Step Guide

Step 1: Log into cPanel

1. Open your web browser and navigate to your cPanel login page. The URL often resembles https://yourdomain.com:2083 or http://yourdomain.com/cpanel.
2. Enter your cPanel username and password to log in.

Step 2: Access the 'Domains' Section

Once logged in, you'll land on the cPanel dashboard.

1. Locate the Domains section.
2. Click on the Domains icon to access the domain management interface.

Step 3: Create a New Domain

1. Click the Create A New Domain button to add an addon domain.

Step 4: Fill in Domain Details

1. In the Domain text box, enter the domain name you wish to add.
2. Deselect the checkbox next to the option that says "Share document root (/home/username/public_html) with “domain.tld”." This will allow you to specify a separate directory for this new domain.
3. Enter the directory where you want the files for this domain to exist. This is known as the Document Root.

Step 5: Submit and Confirm

1. Once all fields are correctly filled, click the Submit button.
2. cPanel will then verify the domain, create the necessary DNS entries, and set up the directory for the new domain.

Step 6: Verify the Addon Domain

After successfully adding the addon domain, you can verify its status.

1. Navigate to http://your-new-addon-domain.com.
2. If the DNS settings have propagated, you'll see a default web page.

Troubleshooting

1. DNS Propagation: It may take up to 48 hours for DNS changes to propagate globally.
2. Disk Quota Exceeded: If you encounter this error, it means your hosting account has reached its storage limit. You will need to either delete some files or consider upgrading your hosting package.
3. Error Messages: Contact us for assistance with any other errors or issues.

Conclusion

The process of adding an addon domain in cPanel using the Jupiter theme is straightforward. You can easily manage multiple websites from a single cPanel account by following the above steps. Ensure your DNS settings are configured correctly so that your new addon domain functions properly. Always remember that the domain you intend to add as an addon must be registered and valid for it to work correctly.